With OMA, you can view current market prices for the following IT infrastructure service "towers":

• Mainframe Services - Mainframe services include the hardware software and labor to provide computer processing, storage, and print services. Offshore labor may be used for Remote Infrastructure Management (RIM).
• Server Management - Server management services includes the hosting facilities, operating system software, management tools, and labor to keep applications server running. Typically, the server hardware is retained by the customer organization. Offshore labor may be used for RIM.
• Desktop - Desktop services include hardware, printers, file and print servers, management tools, software, labor, local area network (LAN), and maintenance agreements in support of the desktop and laptop environment. Additionally, Blackberries and other peripheral devices are supported under the desktop function. Offshore labor may be used for RIM.
• Storage Area Network - Storage Area Network (SAN) services provide the hardware, software management tools, facilities, and labor for storage shared by servers and mainframe computers over the network. Storage levels include RAID 1 and RAID 5 hardware. Offshore labor may be used for RIM.
• Network Management - Network management provides the hardware, facilities, software management tools, and labor to monitor routers and other network devices. Network management can be provided either onshore or offshore.
• Service Desk - Service desk services include the hardware, facilities, problem management software tools, and labor for providing end user problem management for IT services. Centralized service desk operations are provided in both onshore and offshore locations.
• Applications Development and Maintenance Labor Rates - Applications Development and Maintenance (ADM) Labor rates include facilities, computing services and labor to write code for software applications and updates to software. ADM services are provided at onshore and offshore locations.